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03

Apr
2019

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By admin404

Streamlining Internal Workflows

April 3, 2019 - News Articles

Happy 4/04! Each year on this date, we gather our employees and contractors for our annual “State of the ERA” meeting and discuss where we’ve grown and how our focus has evolved during the course of the year. Our 18th year (and 18th 4/04) is no different. And as we look back on the last year’s projects, we’ve recognized an emerging trend.

While streamlining internal workflows may not be the most glamorous strategic design, it’s gratifying because it still encompasses the heart of all the work we do: a client has a need and we work with them to resolve it. Typically, these problems present themselves as stumbling blocks, obstacles, and bottlenecks in existing internal workflows or the modernization of analog, antiquated processes.

  • A client has a number of disparate worksites with employees and needs to effectively manage their time and assign it to multiple projects and clients.
  • A client receives PDFs of attendee bookings for a number of hotels and needs to digitize, OCR, import, and organize the bookings into a master database to mail merge confirmations.
  • A client needs to sell tickets for an event series and administrate the purchases and attendance records.
  • A client needs to manage the check-ins of attendees, synced across multiple tablets that may or may not have a WiFi connection.

These are just a few examples of the projects we worked on this year. The list goes on and on. And with each new client and each new need, ERA404 has become unofficial experts in the world of the internal workflow. Our satisfaction is measured in increasing our clients’ efficiency and decreasing their manual labor. And when a client tells us that the alleviated stress of internal systems has allowed them to focus more on the part of their work that they love to do, that’s just as great a reward as any award-winning design or mobile app micropurchase.

If your business has problems with internal workflows, you’ve found it to be inefficient and tedious, and you’re struggling to focus on your more enjoyable, meaningful work, then please drop us a line. We’d love to help.

Tags | creative, internal process, internal workflow, process design, strategic design, strategic process, strategic workflow, strategy, UI, ui/ux, UX, workflow, workflow design

16

Nov
2018

News Articles

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By admin404

Designing Data

November 16, 2018 - News Articles

When ERA404 first hung out its shingle, we quickly found ourselves entrenched in a world of marketing and promotion. Clients would approach us about viral marketing campaigns to spread the word on their new novels, transforming sales spaces to better draw shoppers to their new products, and create cohesive printed collateral material to promote their new businesses. Our designers predominately worked with these businesses’ sales forces with the simple goal of creating an authentic connection with their customers.


There’s certainly nothing wrong with this. In fact, a portion of the design work we do – and will always do – is sales. We, ourselves, design with this goal in mind. You might say that’s even the basis for this newsletter.

However, scrolling chronologically through our portfolio, you’ll begin to notice a shift in focus. Over the last few years, more and more clients have approached us to create workflows and processes to increase understanding beyond just converting browsers to buyers.

They have data. They’ve done research. They’ve collected feedback and information. They’ve aggregated content from multiple sources. They’ve accrued statistics, documents, measurements, and reports which could change the course of their business, their lives, and the world. If only they had a way to make it more understandable.

Mobile App Design and Development

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We soon found ourselves working with a vast array of data sets. A grant allowed us to map the magnitude of crimes and justice, broken down by city block in New York City. Another allowed us to create data visualizations of media assets across a span of cloud services. There were spring graphs of ancestral photos in family trees, analysis of frequency of words (and non-words) in Tweets, labor and overtime records compiled from a dozen disparate worksites, timelines of important biological dates and events, folksonomy contributed ratings of solicited vs. unsolicited email, pie charts and donut graphs matching color chips to current moods, arrays of network nodes and software manifests, geographical and financial charts of bankrupt businesses and outstanding assets and liabilities. ERA404 designers evolved from organizing messaging to data visualizing. And, while the fundamental center of design is always communication, the content had changed drastically.

We’ve grown to love data. Not just designing it, but using it to communicate as well. Each data set has a problem to solve, a story to tell, a lesson to learn, and a way for us to understand each other better.

If you have your own data, have found it to be unwieldy and unrefined, are struggling to extract meaningful feedback, hope to use it to forecast the direction of your business or confirm assumptions you’ve been making, endeavor to harness its power to drive your decisions, strive to simplify, clarify, visualize, translate, and/or interpret its meaning, or just want to make it work for you, then please drop us a line. Maybe we can help you love data, too.

Tags | ancestral photos, assets and liabilities, bankrupt businesses, biological dates and events, business bankruptcies, cloud services, collateral material, data sets, data visualizations, data visualizing, donut graph, draw shoppers, financial charts, folksonomy, geographical charts, labor and overtime records, marketing, marketing campaign, media assets, network nodes, new business, new novel, new products, organizing data, pantone moods, pie chart, printed collateral, process, promotion, sales force, sales spaces, shipping manifests, software manifests, solicited vs. unsolicited email, spread the word, transform, viral marketing, workflow